BookMyShow – Customer Experience – Online Reputation Management Recruitment 2024

BookMyShow, a platform that offers a plethora of options when it comes to booking tickets. Movies, parties, events, and everything else you can imagine—BookMyShow has it all covered. Booking tickets has become as easy as ABC courtesy of this venture. But turning into a successful venture wasn’t an overnight journey for them.

BookMyShow is an aggregator service for the entertainment industry whereby we can assist you with information and ticketing for movies and various other events across many cities all over India.

The BookmyShow.com website (“Website”) is an internet based entertainment ticketing portal owned and operated by Bigtree Entertainment Private Limited (“Bigtree”), a company incorporated under the laws of India, with its registered office at Gr. Floor, Wajeda House, Gulmohar Cross 7. Juhu Scheme, Mumbai 400049

Mumbai | Customer Experience | Full-time

Your Profile

1. Monitor and respond to customer reviews, comments, and messages across various social media platforms
2. Engage with customers in a professional and timely manner, addressing their concerns and resolving any issues promptly.
3. Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
4. Staying informed on social media trends, innovations, and changes.

BookMyShow Recruitment 2024 Details:

Your Checklist

1. Minimum of 1- 2 years experience as a social media representative, or a similar role.
2. An year of customer service experience would be beneficial.
3. Excellent knowledge of social media best practices.
4. Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.
5. Working knowledge of social media tools.
6. Good communication and writing skills.
7. Ability to work independently in a fast-paced environment.Excellent communication skills in English 
8. Good customer service skills 
9. Ready to work in rotational shifts.

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